Do not buy toys on this website
Review of TheSexToysIndia in Kolkata, West Bengal
diyajosphe
1 month ago
★☆☆☆☆
1/5
Do not buy toys on this website
Do not buy toys from this website. I placed an order on March 23rd and paid the amount via PhonePe after the seller asked me on WhatsApp to scan their account QR code. However, my order has still not been shipped, and I have not received any order number even now. It has been nearly 18 days, and there has been no response to my messages.
So please be careful when buying toys from this website.
So please be careful when buying toys from this website.
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Verified Response from TheSexToysIndia
4 weeks ago
Dear diyajosphe,
Thank you for bringing this to our attention. We take reports of this nature very seriously as the security of our customers is our top priority.
We have reviewed our official records for March 23rd, and we are concerned by the details you’ve shared. To clarify our official payment process: we never solicit payments via WhatsApp QR codes. All legitimate transactions are processed directly through our website’s encrypted checkout gateway, which automatically generates an immediate order number and email confirmation.
It appears you may have been contacted by someone impersonating our store. To help us investigate this and assist you further, please follow these steps:
Verify the Number: Check if the WhatsApp number you interacted with matches the official contact info listed on our \"Contact Us\" page.
Contact Us Directly: Please email us at sales@thesextoysindia.com with your payment screenshot and the details of the individual who contacted you.
If this was an error on our end, we want to fix it immediately.
We look forward to hearing from you so we can resolve this.
Thank you for bringing this to our attention. We take reports of this nature very seriously as the security of our customers is our top priority.
We have reviewed our official records for March 23rd, and we are concerned by the details you’ve shared. To clarify our official payment process: we never solicit payments via WhatsApp QR codes. All legitimate transactions are processed directly through our website’s encrypted checkout gateway, which automatically generates an immediate order number and email confirmation.
It appears you may have been contacted by someone impersonating our store. To help us investigate this and assist you further, please follow these steps:
Verify the Number: Check if the WhatsApp number you interacted with matches the official contact info listed on our \"Contact Us\" page.
Contact Us Directly: Please email us at sales@thesextoysindia.com with your payment screenshot and the details of the individual who contacted you.
If this was an error on our end, we want to fix it immediately.
We look forward to hearing from you so we can resolve this.