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Contact Information

Reach out to us through any of these channels

Email Support

support@trustgate.in

For general inquiries and support

Phone Support

+91 98765 43210

Mon-Fri, 9:00 AM - 6:00 PM IST

Office Address

Pratyasha Fashion Galaxy OPC Pvt Ltd
Business District, Mumbai
Maharashtra, India

Corporate Headquarters

Live Chat

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Instant support during business hours

Frequently Asked Questions

Quick answers to common questions

How do I submit a review?

Simply register on our platform, search for the business you want to review, and share your experience. All reviews are moderated to ensure authenticity.

How can businesses claim their profile?

Business owners can claim their profile by registering and providing verification documents. Once verified, you can manage your business information and respond to reviews.

Is TrustGate free to use?

Yes! TrustGate is completely free for both reviewers and basic business listings. We offer premium features for businesses looking to enhance their presence.

How do you ensure review authenticity?

We have a multi-step verification process including user authentication, review moderation, and fraud detection systems to ensure all reviews are genuine.

Can I edit or delete my review?

Yes, you can edit or delete your reviews from your user dashboard. However, we encourage honest, permanent reviews to maintain platform integrity.

How long does it take for reviews to be published?

Most reviews are published within 24-48 hours after our moderation team verifies their authenticity and compliance with our guidelines.

Our Response Commitment

We value your time and strive to provide prompt, helpful responses

Urgent Issues

2-4 Hours

Security, fraud reports, technical emergencies

General Support

12-24 Hours

Account issues, platform questions, guidance

Feature Requests

2-5 Days

Suggestions, feedback, partnership inquiries