PaySense
About This Business
PaySense is a digital lending platform based in India that provides instant personal loans to salaried and self-employed individuals through its mobile app and website. Founded in 2015 and headquartered in Mumbai, it was acquired by the global fintech major PayU in December 2019.
PaySense has 1 verified customer review with an average rating of 3.0 out of 5 stars. The business receives mixed feedback from customers.
Customer Reviews
Review Activity (Last 12 Months)
Royal_For
Response for New Loan Requests
Dear PaySense Team, I am very disappointed with the support experience. I have been requesting an additional loan multiple times over the past year, but I have not received any proper response and no one from the team has resolved the issue. My previous loan of ₹30,000 was closed in July 2020 without any dues or late payments, yet for the last five years I have been unable to get a new loan approval. On top of that, the app itself often does not work properly, which makes the process even more frustrating. Overall, the lack of response from the support team and the poor application performance have made the experience very disappointing.
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