My experience was extremely disappointing

1/5

My experience was extremely disappointing. After waiting so long to receive my order, I was shocked to receive a completely different product than what I had purchased. I had to request an exchange, which was frustrating and a waste of time.

What made my experience even worse was that the return pickup. The delivery person opened the package in front of me and inspected the item, even though it was a highly personal product. This completely breach of privacy and the purpose of ordering such an item online, where privacy and discretion are expected. I felt very uncomfortable, and it seemed like a serious lack of respect for customer privacy. Overall, between receiving the wrong product and the poor handling of the return process, this was a very unpleasant shopping experience. I will never ever order from IMbesharam!